The golf business does not work 9 a.m. - 5 p.m. and neither do we! Our technical staff works seven days a week, 12 hours a day. You'll be able to call and speak to a real human being, not an answering service. A trained and friendly specialist will help you with whatever you need when you need it.
Click here to contact us or call 800-827-1663 for more information.
“I have been a client for six years and I can tell you, you won't get better service anywhere. It seems like whatever time of the day or night I call someone is ready and willing to help me!”
– Rudy Virga, General Manager, Pine Barrens Golf Club, Jackson , NJ
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Benefits:
• Ergonomically designed user interfaces make it easy to learn and simple to use.
• Intuitive service request system gets your requests resolved fast.
• Automated communication tools keep you constantly informed of the status of your request, allowing you to focus more of your time on your day-to-day business.
• Robust System Architecture is more secure and more reliable than ever. |
Highlights:
• Redundant server clusters in two states and off site back up in a third location.
• Server run-rate of 99.9%.
• Nightly data back up on site and off site.
• 128 bit encryption and state of the art firewalls assures that no one can see your data but you.
• Legendary training by phone anytime you need it. New staff member? Refresher course? New features? No worries just call!
• Superior help and training documentation.
• Support 7 days a week, 12 hours a day expanding soon to around the clock. You'll talk to a real live human.
• 88% of all service requests are done within 24 hours.
• Context sensitive help teaches you how to use Golf Marketing Commander's functionality just by looking at it.
• Custom Service Request submission forms ensure that all the information necessary to fulfill your request is collected in the shortest amount of time possible, getting your request completed faster. |
